WELCOME BONUS 300%
UP TO €2000 + 100
FREE SPINS
UP TO €2000 + 100
FREE SPINS
Home → FAQ
Frequently asked questions about Palmslots
What 5 steps does registration involve?
Registration at Palmslots requires providing personal details, including name, email, and password. A confirmation email is then sent, which must be clicked to activate the account. Following this, a deposit must be made, with a minimum of 10 EUR accepted. The casino then prompts for KYC verification to confirm identity and address. This process, involving submitting ID and a recent proof of address, typically takes 24-48 hours for completion.
The Know Your Customer (KYC) process mandates the submission of identification documents and a proof of address, which must be no older than 3 months. This verification step is crucial for account security and processing withdrawals. Once completed, players can access all features of the casino without further delays related to verification.
Following the successful completion of KYC, which takes approximately 24-48 hours, players can proceed to fund their accounts. The minimum deposit is set at 10 EUR, allowing for immediate play. This establishes eligibility for the welcome bonus, provided other terms are met, and unlocks the full range of available games.
How to wisely manage a 2,000 EUR bonus?
The 300% welcome bonus offers up to 2,000 EUR, requiring a wagering turnover of x35-x45 within 30 days. A maximum bet of 5 EUR is imposed while the bonus is active, limiting the speed of clearing the wagering requirement. For instance, a 100 EUR bonus would necessitate between 3,500 EUR and 4,500 EUR in bets to be wagered.
Players utilizing the 2,000 EUR bonus must be mindful of the 5 EUR maximum bet limit per wager. This constraint means that achieving the x35-x45 wagering requirement on a substantial bonus amount will require a significant number of individual bets. For example, clearing a 2,000 EUR bonus at x35 wagering with 5 EUR bets would involve 140,000 EUR in total bets.
The game contribution rates significantly impact bonus management, with Slots contributing 100% while Tischspiele and Live games only contribute 10%. This means that every 1 EUR bet on slots clears 1 EUR towards the wagering requirement, whereas 1 EUR on live blackjack only clears 0.10 EUR. Therefore, focusing on slots is essential for faster bonus clearance within the 30-day timeframe.
Does the app run stably on iOS 13?
The Palmslots app is designed to function on iOS devices running version 13 and above. A minimum of 2 GB of RAM is recommended for optimal performance, ensuring that the application can handle the demands of modern mobile gaming. The app's size for iOS is approximately 60 MB, indicating a relatively compact installation.
For a stable experience on iOS 13, the application requires devices with at least 2 GB of RAM. This specification ensures that the app can smoothly process game data and navigate between different sections of the casino. The iOS app itself is sized around 60 MB, making it a manageable download for most users.
The application's compatibility extends to iOS 13 and later versions, with a requirement of 2 GB RAM for smooth operation. This ensures that the 60 MB app can effectively manage graphical elements and game logic. Users with devices meeting these criteria can expect a reliable gaming platform.
When is Blackjack 3:2 worth it over 6:5?
Blackjack payouts are a critical factor in assessing game value, with a 3:2 payout offering a more favorable return than 6:5. For every 2 EUR wagered on a 3:2 payout, a player receives 3 EUR profit, compared to only 1.20 EUR profit for a 6:5 payout on the same stake. This difference significantly impacts the house edge over time.
The difference in house edge between Blackjack paying 3:2 and 6:5 is substantial. A 3:2 payout reduces the house edge considerably, meaning players retain more of their wagers in the long run. Conversely, a 6:5 payout increases the house edge, making it less advantageous for players seeking value.
When considering game choice, a Blackjack table offering a 3:2 payout is demonstrably superior to one offering 6:5. For instance, a 10 EUR bet at 3:2 yields a 15 EUR win, whereas the same bet at 6:5 yields only a 12 EUR win. This 3 EUR difference per winning hand accumulates over play, favoring the 3:2 odds.
How much storage space does the 60-MB iOS app need?
The Palmslots application for iOS devices requires approximately 60 MB of free storage space for installation. This size is indicative of efficient app development, allowing users to download and install it without consuming excessive device memory. Compatibility is ensured for iOS versions 13 and above, with a recommendation for 2 GB of RAM.
To install the Palmslots app on an iOS device, approximately 60 MB of storage is necessary. This is a modest requirement, easily accommodated by most modern smartphones and tablets. The app is designed to run on iOS 13 or newer, and a minimum of 2 GB RAM is advised for optimal performance.
Users with iOS devices running version 13 or later can download the approximately 60 MB Palmslots application. This app size ensures it does not heavily impact device storage. Combined with the 2 GB RAM recommendation, this provides a smooth gaming interface for players.
Quick answers to common questions
| Question | Short Answer |
|---|---|
| What welcome bonus is available? | 300% welcome bonus up to €2,000 plus 100 free spins |
| What is the minimum deposit? | from EUR 10, depending on the method |
| How long does a withdrawal take? | e-wallets and crypto usually same day, cards 1-3 business days |
| Is there a mobile app? | yes, for Android and iOS plus a mobile web version |
| Can games be tested for free? | yes, most slots run in demo mode without a deposit |
| How do I reach support? | live chat and email, around the clock |
| Which currencies are accepted? | EUR and other common currencies |
What is the minimum deposit for the welcome bonus?
The minimum deposit required to receive the welcome bonus is €10. This deposit unlocks the bonus package, which includes a 300% match up to €2,000 and 100 free spins. Players should be aware that specific wagering requirements apply to this bonus. The bonus funds and free spins are subject to these conditions before withdrawal.
This initial deposit allows players to access the full 300% welcome bonus, which can reach up to €2,000. For example, a €10 deposit would yield a €30 bonus plus the 100 free spins. Players must meet the wagering requirements of x35-x45 within 30 days. The free spins themselves also carry their own set of conditions.
Therefore, a player aiming to maximize the welcome bonus by depositing €666.67 would receive the full €2,000 bonus. This deposit is the lowest threshold to qualify for the substantial offer, which includes both bonus cash and 100 free spins. Players should consider their budget and wagering strategy when making this initial deposit.
How many bets are needed for x45 in table games?
Table games contribute only 10% towards the wagering requirements. This means that to fulfill a x45 wagering requirement on table games, players effectively need to wager 4.5 times the bonus amount. For instance, if a player receives a €100 bonus, they would need to wager €4,500 in total through table games. This significantly increases the number of bets required compared to slots.
Considering the 10% game contribution for table games, a €100 bonus with a x45 wagering requirement necessitates €4,500 in wagers on these games. This is equivalent to placing 450 bets of €10 each, assuming each bet contributes 10% of its value. The total number of bets would be even higher if the bet size is smaller.
For example, to complete the wagering on a €100 bonus using only table games, where each game counts 10% towards the x45 requirement, a player must wager a total of €4,500. This means that every €1 bet on a table game only counts as €0.10 towards the overall wagering goal. Therefore, achieving x45 in table games is a protracted process.
How do I cancel a bonus before wagering?
If a player wishes to cancel a bonus before meeting the wagering requirements, they can typically do so through their account settings. It is crucial to understand that any bonus funds and winnings accrued from bonus play will be forfeited upon cancellation. This action is irreversible once confirmed. Players should carefully review the terms before proceeding with cancellation.
For example, if a player has claimed the 300% welcome bonus and wishes to cancel it before wagering, they would navigate to the bonus section of their account. Any remaining bonus balance, such as from the €2,000 potential, and any winnings from the 100 free spins would be lost. The wagering requirement, which ranges from x35 to x45, would not be completed.
Players should be aware that withdrawing any part of their deposit while a bonus is active may also be subject to cancellation of the bonus. It is advisable to check the specific terms and conditions related to bonus cancellation, especially concerning the €5 maximum bet limit while the bonus is active. Cancellation means forfeiting all associated bonus amounts.
What does not count towards bonus wagering?
Table games and live casino games contribute only 10% towards the wagering requirements of the bonus. This means that for every €1 wagered on these games, only €0.10 counts towards the x35-x45 turnover. This significantly extends the time and amount of betting required to clear the bonus. Players should prioritize slots for faster wagering.
Specific game types are excluded or have reduced contributions. For instance, while slots contribute 100% towards wagering, table games and live dealer games only contribute 10%. This exclusion means that a large portion of gameplay on these games does not effectively reduce the overall wagering requirement. Players aiming to complete wagering quickly should focus on slots.
Furthermore, bets exceeding the maximum limit of €5 while a bonus is active do not count towards wagering. If a player places a bet of €10 while the bonus is active, the entire €10 will not contribute to the x35-x45 turnover. This rule is in place to prevent players from rapidly clearing the bonus through large bets.
Is 2 GB RAM enough for the app?
The mobile application for Palmslots requires a minimum of 2 GB of RAM for optimal performance. This specification ensures that the app can run smoothly without significant lag or crashes. Players using devices with less RAM may experience degraded performance. The app is available for both Android and iOS devices.
For Android users, a device running Android 8.0 or higher with approximately 45 MB of storage is recommended. iOS users require iOS 13 or newer, with the app occupying around 60 MB. Meeting the 2 GB RAM requirement is crucial for a stable gaming experience on either platform. Insufficient RAM can lead to choppy gameplay.
Therefore, if a player's device has 2 GB of RAM and meets the operating system requirements (Android 8.0+ or iOS 13+), it should be sufficient for the Palmslots app. This ensures access to games and features without technical interruptions, provided other device resources are not heavily taxed. The app size is relatively small at around 45-60 MB.
How long does a withdrawal stay pending?
Withdrawal processing times at Palmslots can vary depending on the chosen payment method. For instance, Visa and Mastercard transactions are typically processed instantly for deposits, but withdrawals can take 1 to 3 business days for Visa. This means a payout requested on a Friday might not reflect in the account until Monday or Tuesday.
Cryptocurrency options, such as Bitcoin (BTC), offer a significantly faster withdrawal window once processed by the casino. While deposits via Bitcoin can take between 10 to 60 minutes, the actual withdrawal timeframe from the casino's end is stated as 0 to 24 hours. This provides a much quicker access to funds compared to traditional card methods.
The initial verification process, known as KYC, is a prerequisite for withdrawals and can take up to 48 hours to complete. This involves submitting identification and proof of address documents, which are checked to ensure security. Once this is cleared, the withdrawal times specific to the chosen payment method then apply.
How do I calculate x35 on 100 EUR bonus credit?
To determine the total wagering requirement for a 100 EUR bonus with a 35x multiplier, the bonus amount must be multiplied by the wagering factor. Therefore, 100 EUR multiplied by 35 equals 3,500 EUR. This is the total amount that needs to be wagered across eligible games before any winnings can be withdrawn.
The wagering requirement can be met through various games, but their contribution varies. Slots contribute 100% towards wagering, meaning every Euro wagered on a slot counts fully towards the 3,500 EUR target. Other game types, such as table games and live casino games, only contribute 10%.
For example, wagering 100 EUR on Jammin' Jars, a high volatility slot with a 96.83% RTP, would reduce the remaining wagering requirement by 100 EUR. To reach the 3,500 EUR target solely through slots, one would need to place a total of 3,500 EUR in bets on slot games.
How many days are left for bonus wagering?
Players are provided with a 30-day period to meet the wagering requirements associated with the welcome bonus. This timeframe applies to the entire bonus package, including both the bonus funds and any winnings generated from the 100 free spins. It is crucial to track progress within this limit.
The bonus terms stipulate that the wagering requirement must be fulfilled within these 30 days from the moment the bonus is activated. Failure to complete the wagering within this specified duration will result in the forfeiture of the bonus funds and any associated winnings. For instance, a bonus claimed on the 1st of a month expires on the 31st.
It is important to note that the maximum bet allowed while a bonus is active is 5 EUR per spin or round. Exceeding this limit may invalidate the bonus and any accumulated winnings, irrespective of whether the 30-day wagering period has ended. This rule helps manage risk for both the player and the casino.
Which payment method pays out within 24 hours?
For players seeking the quickest access to their winnings, cryptocurrency withdrawals are the most efficient option available at Palmslots. Bitcoin (BTC) and other supported cryptocurrencies offer a withdrawal timeframe of 0 to 24 hours, allowing for near-instantaneous receipt of funds after processing.
This swift payout capability is a significant advantage of using digital currencies, especially when compared to traditional banking methods. While Visa and Mastercard withdrawals are processed within 1 to 3 business days, cryptocurrency transactions bypass many of the intermediaries that cause delays in card-based payouts.
It is important to note that the 0-24 hour timeframe for crypto payouts begins after the casino has approved the withdrawal request. Additionally, the minimum withdrawal limit for cryptocurrencies is 20 EUR, with a maximum limit of 10,000 EUR per transaction. No casino fees are applied, only the standard network fee for the blockchain.
How do Corner 8:1 and Dozen 2:1 differ?
The difference between these two betting scenarios lies in the number of outcomes covered and the corresponding payout ratios, specific to certain games not detailed here. A 'Corner 8:1' bet, in a context where it might apply, suggests a potential payout of 8 units for every 1 unit wagered, covering a specific combination of outcomes.
Conversely, a 'Dozen 2:1' bet refers to a standard payout in roulette, where betting on one of the three dozens (1-12, 13-24, or 25-36) yields a 2:1 return on investment. This means a 10 EUR bet on a dozen would return 30 EUR if successful, including the original stake.
The core distinction is the risk and reward profile: the 'Corner 8:1' implies a higher risk bet with a potentially higher payout (8 times the stake), while the 'Dozen 2:1' represents a more common and lower-risk bet with a less substantial payout (twice the stake plus the original bet).
Contact
Live - online chat
Banking
Providers
Palmslots 2026